The Teledyne Storm Microwave Customer Experience is built around “best fit” support—pairing the right RF/microwave interconnect products with the right services, expertise, and responsiveness. It emphasizes dependable performance, schedule reliability, and practical engineering help for cable assemblies, harnesses, and high-density interconnect solutions.
The Teledyne Storm Customer Experience
Partnering with Teledyne Storm Microwave means “best fit” goes beyond selecting a cable or connector. It also means getting the right technical guidance, production approach, and program support to meet your system goals, environmental requirements, and schedule constraints. Teams rely on Storm for stable, dependable microwave performance across a broad range of cable assemblies and interconnect configurations used in defense, aerospace, telecom, and test & measurement applications.
Storm’s customer experience is shaped by a company-wide focus on time, value, and performance, supported by quality system discipline and continual improvement. Cable produced internally helps enable predictable electrical performance and controlled manufacturing outcomes. Whether the need is a quick prototype, a phase-matched multi-channel harness, or a high-mix production build, Storm supports customers with practical solutions that reduce integration risk and improve long-term reliability.
Reliability, Responsiveness, and Technical Support
Storm is structured to support challenging programs that require repeatable RF behavior over handling, temperature, and life cycle conditions. Engineering support commonly includes connector interface guidance (including blindmate and multiport configurations), phase and amplitude matching, ruggedization and armoring options, and manufacturing methods aligned to demanding schedules. The result is an interconnect partner that helps customers move from early design through production with fewer surprises.
Manufacturing and Program Support Approach
The customer experience also includes support for high-mix, short-run production, build-to-print manufacturing services, and tailored system solutions for programs that need configuration control, reliable performance over time, and strong collaboration during development. From prototype validation through repeatable production, Storm emphasizes on-time delivery, consistent build quality, and clear communication—especially when performance margins are tight.
Frequently Asked Questions
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What does “Customer Experience” mean at Teledyne Storm Microwave?
It means Storm focuses on more than delivering a part number—it includes technical support, schedule reliability, and service that helps customers succeed. “Best fit” combines product selection with the right expertise and manufacturing approach for your application.
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How does Teledyne Storm define “best fit” for RF and microwave interconnects?
“Best fit” means matching electrical and mechanical requirements with real-world integration needs like routing, connector interfaces, durability, and lead time. The goal is a solution that performs consistently and is practical to deploy and maintain.
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Can Storm help if I only have a project outline or early requirements?
Yes. Storm often supports early-stage programs by translating high-level requirements into viable interconnect configurations, including connector options and cable family recommendations. This can accelerate design decisions and reduce rework later.
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Do you support aggressive schedules and quick-turn needs?
Yes. Storm is geared to help customers meet demanding build schedules through responsive prototyping and production planning approaches suitable for high-mix environments. Share your target dates and constraints so the right path can be recommended.
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What types of services support the customer experience besides cable assembly manufacturing?
Common services include application engineering guidance, connector interface support, matching services (phase/amplitude), ruggedization/armoring options, and build-to-print manufacturing. These services help reduce integration risk and improve repeatability.
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Do you provide phase matching and amplitude matching for multi-channel assemblies?
Yes. Matching services are often used when channel-to-channel consistency is critical, such as in phased arrays, multi-channel receivers, and calibrated test systems. Provide your limits and measurement conditions to align expectations.
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How does internally produced cable improve customer outcomes?
Internal cable production helps support predictable performance and controlled manufacturing quality. It can also improve consistency from build to build, which matters for programs that rely on repeatable electrical behavior.
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What is included in “tailored system solutions”?
Tailored solutions are custom products for defense and aerospace programs that require high mechanical and electrical performance under extreme environmental conditions. They also emphasize strong development support and reliable long-term performance.
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What is build-to-print manufacturing and who uses it?
Build-to-print means Storm manufactures assemblies to customer drawings and specifications, supporting high-mix, low- to mid-volume production. This is commonly used by defense and test equipment customers where performance is a critical parameter.
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Do you support blindmate and multiport connector interfaces?
Yes. Blindmate and multiport interface expertise is often part of Storm’s integration support, especially for dense packaging and repeatable mating requirements. Sharing mechanical constraints and connector standards helps streamline selection.
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How do ruggedization and armoring options improve reliability?
Ruggedization and armoring add mechanical protection against abrasion, crush risk, vibration, and handling damage. This helps assemblies maintain performance and reduces downtime or replacement frequency in fielded systems.
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What’s the difference between system cable assemblies and test & measurement assemblies?
Test & measurement assemblies often prioritize repeatability and stability during flexure to protect calibration accuracy. System assemblies may prioritize ruggedness, packaging fit, and long-term durability in operational environments.
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How can I speed up the quoting or recommendation process?
Provide your frequency range, power level, length, connector types, routing constraints, environmental conditions, and whether matching or stability is required. If you have drawings or interface definitions, include them to reduce back-and-forth.
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What quality expectations support the customer experience?
Storm’s quality approach centers on meeting or exceeding customer expectations through continual improvement focused on time, value, and performance. This supports consistent build outcomes and dependable delivery for performance-sensitive programs.
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What should I ask for if I’m not sure which cable family is right?
Ask for an application review based on your frequency range, handling/flex needs, loss targets, and connector interfaces. Storm can recommend an appropriate product family and options to balance performance, durability, and cost.
Relevant PDF Documents
